Shipping and Returns

All BT products carry a full 12 months ON SITE parts and labour warranty covered by Toyota MH engineers, covers Mainland UK only. Damaged returns only accepted if signed for marked damaged. Exchange for another size if incorrectly ordered will be charged carrage both ways. Please contact us to arrange any repairs or returns.


We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof) and in any case only for the purposes of conducting business with that you have solicited from us. We do not require visitors to our websites to provide personal information in order to obtain acces

Product Warranty

New Equipment manufactured by TMH Ltd (Toyota Materials Handling Ltd) is warranted to the extent that, subject to the conditions set out below, TMHUK Ltd will repair or replace free of charge any part or parts which are found to be defective by reason of faulty materials or workmanship within the stated periods below: Powered equipment: 12 month

Call Charges

UK Free phone 0800 588688, UK Fax Local Rate 03300102033, International call charges vary +44 (0) 7778037903